Returns & Complaints – Anglers Tackle Pro
Returns Policy
Eligibility:
✓ 30-Day Returns Window for unused items in original packaging
✓ Exceptions: Live bait, customized products, opened electronics
✓ Proof of Purchase Required
How to Return:
- Log in to Your Account
- Select “Request Return” for your order
- Print the prepaid label (UK only)
- Ship within 14 days of approval
Refunds:
- Processed within 5 working days of receipt
- Original shipping costs non-refundable
Faulty Items & Complaints
Report Within 48 Hours If:
- Item arrived damaged
- Wrong product received
- Manufacturing defect found
Process:
- Submit photos via Claims Portal
- We’ll cover return shipping if approved
- Choose replacement or refund
Warranty Claims
Coverage:
- Rods/Reels: 1-2 years (varies by brand)
- Electronics: 1 year
Steps:
- Contact the manufacturer first (most handle direct claims)
- Need help? Use our Warranty Assistance